Software for marketplaces

Omnichannel Software

Smart Marketplace is a software for marketplaces multi purpose to have and manage a market online. It can be customized to any business domain and extended.

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SMART Marketplace - Product's modules

This e commerce consists of a group de modules which build a integrated , extensible and holistic product to implement markeplaces.
It is built by having in mind the omnichannel retail approach to add many digital channel as possible in an integrated point of managment.
This simple but advanced solution can be used from small fairs to a whole city to have the commercial activity of a community o region.


Channel Web

Web channel for desktop and mobile.

Channel Chat

A Chat system for chatting and make sale through it.

Analytics

Detail data about customers' habits.

Campaigns

Small but handy module to send email campaigns

Awesome Features

  • Online Shopping and more

    Online marketplace, stores, events, news, and more!

  • Shopping Cart

    Customers can add products or services of favorite store and place an order.

  • Chat and Chatbot

    Have a chat system store-customers to have a instant communication. Through the chat sales can be done and products shown!

  • Analytics and MKT

    Know the customer's habits, when they access, which stores, prefered products and wishes. Provide a tailored experience to them!

  • Central Managment

    From our "Control Center Channel" the entire Shopping Mall can be managed.

  • Cloud Native - 24/7 Support

    Our all solutions run on the main cloud providers having maximun availability and scalability and suppport.

Cloud & Scalable & Customizable

This software for marketplaces was born to run on both mobile and desktop. Nowadays are more and more mobile users which access web sites from their smartphones and also the traditional desktop or laptop users.rs.

Cloud Native

From the day zero our solutions are built to run on the cloud. They run in the IBM Cloud, Google and Heroku.

It uses advanced services like IBM Watson for Artificial Intellegence applying Machine Learning and Chatbots.

Scalable

Our products are easy to be scaled, from a hundreds of users to thousands.

Because it runs on the cloud, it easy to scalate dinamicaly.

Customizable

We can change the look and feel of the e commerce according your brand. As part of our services we can extend the product to adapt it to your business requirements.

Can be integrated with external CRM and Stock Control Systems.

Marketplace: Main Features

Dynamic managment
The e commerce administrator can manage the web site almost 100% dynamically. Add store categories, stores, events, advertising, customers, etc.
Advertaising
Publish products and sales from the stores on the mall's homme page. Bring more consumers to the stores.
Accounts and Contact Form
Let your customers be registered with facebook and google. Manage the requests and inqueries of your customers and consumers.
Special Modules for Malls
Billboard: to publish the movie billboard. Delivery: To delivery purchases from the stores. Parking: pay the marking.
Customer's habits
Understand the customer's habits: what the do, store they buy from, products. Provide a custom experience!. Cross selling among stores.
Campaigns
Follow the customer, understand their habits and make custom emails campaigns on them.

Store: Main Features

Online store
Tenants have their own online store managed 100% by them. No need of external suppport or managment.
Product Catalog, Sales and Coupons
Stores manage their own product catalog, discount coupons and are able to publish sales, hot deals and new arrivals.
Shopping Cart
They have a shopping cart which enables to place an order, pay online, buy online and pick-up in store!
Sale Chat
Customers can chat directly to the store, ask questions. The store can share products in the conversation to be added right away to the cart.
Store Information
Store name, description, open hours, location, email, social networks
Social
Customers can share comments (increase store popularity), share the sore on social networks, post a product on the blog

Control Center: Main Features

Central management
Mall administrator can manage the entire system form CC. Additionally store's owners can do the same with their store.
Easy to extend and customize
Our system it is easy to integrate to other system and be customized according to your needs (for instance: specific payment gateways)
Analytics
CC has an Analytics module to understand the customer's habits (product categories, abandon carts, trends, etc) and stores' performance.
Campaigns
Based on the Analytics Module and the knowledge you now have of your customers lunch Email MKT Campaigns.
Multiple Marketplace Management
For group of marketplaces (fairs, events, etc), CC can be configured to manage all of them from one place
Artificial Intellegence
CC can be integrated to AI Engines to make predictions and better understanding of the whole perfomance

List of functionalities : MarketPlace

Marketplace - Sign Up Users can sign up to the Markeplace to be part of it and later can buy, get offers, etc.
Marketplace - Login To login into the system providing e-mail and password.
Marketplace - News Main Panel News carousel which is shown on the application home. Here the Marketplace can publish main events, news, offers from the shops.
Marketplace - News Secondary Panel Another section on the home page to show main events, news, offers from the shops.
Marketplace - Hot Sales Another section on the home page to show hot sales from the shops.
Marketplace - Products Another section on the home page to show main products from the shops.
Marketplace - Comments A section where customer's comments are published.
Marketplace - Blog A Carousel where are shown post and news.
Marketplace - Associated business A section where main stores or associated business are published.
Marketplace - Information It shows information about the marketplace like: address, phone, email, map, etc.
Marketplace - Contact Form A contact form where shoppers can send inquiries.
Marketplace - Share on social A section where the marketplace web page can be shared on facebbok, twitter, skype, whatsapp, msg and FB Messenger
Marketplace - Shop Categories Shop categories of the marketplace, for instance: men's fashion, furniture, sports, etc.
Marketplace - Events It list all events of the marketplace such as: music, testing, fashion, etc.
Marketplace - Delivery Module The marketplace can monitor all purchases which have be delivered and assign the courier to the delivery
Marketplace - City Locator Users can select the province or city where they are or are looking for a product.
Marketplace - Product Finder It is a product finder by product categories and city location.
Store - Information Name, Description, Location, phone, email, etc.
Store - Contact Form A contact form to inquiry the shop.
Store - Carousel of news A carousel of news on the store home's page
Store - Offers List the offers of the shop.
Store - Hot Deals Hot deals of the shop
Store - New arrivals It lists the products that are new arrivals
Store - Product Catalog Catalog of products of the shop.
Store - Product Detail It shows the information about the product: name, description, price, offer price, features and image gallery.
Store - Wish List It adds the product to the customer's wish list.
Store - Shopping Cart Shopping cart where the customer adds the products to be order for a given shop.
Customer - Purchases It lists all purchases of the customer
Customer - Abandoned Carts It lists all abandoned carts of the customer. They can be picked up again to continue the shopping.
Customer - Profile Customer profile information: email, first name, last name, address, phone, avatar, etc.
Customer - My whishes List of the products the customers whishes
Customer - My loved stores List of stores that the user follows or/and is a customer of
Customer - Notifications Notification panel where the customers recieves notifications and can communicate to the stores
SmartChat - Chat It is chat system which is enabled on every store. With this a customer can chat to the stores, a store can send a product and add it to the shopping cart. It is a chat for sales!

List of functionalities : Control Center

Marketplace - Main news Manage main news of the marketplace
Marketplace - Secondary news Manage the secondary news of the marketplace
Marketplace - Shop Categories Manage the shop categories
Marketplace - Events Manage the marketplace events
Marketplace - Contact forms Manage the contact forms that have been received
Marketplace - Shop Manage shops of the marketplace (only basic information)
Store - Information Shop owner edits the shop information: name, description, phone, open hours, etc
Store - Product Categories Manage the product categories of the shops
Store - Products It enables to add, update, delete the products of the shop.
Store - Offers Manage the offers.
Store - New Arrivals Manage the products which are new arrivals.
Store - Hot Deals Manage the Hot Deals of the shop.
Store - News Manage shop's news which are publish on the shop home page.
Store - Orders Manage orders from online purchases.
Store - Contact Forms Manage the contact forms of the shop.

Analytics Module

Shoppers/customers access Access detail:
  • By day
  • By hour
  • On map according GEO position.
Sales by product category Report of sales by product category per day.
Offer Analysis It allows to follow an published offer:
  • Total hits on the offer
  • Registered users who watched the offer
User Profile Analizes the user profile:
  • Purchases
  • Wish list
  • Abandoned carts
  • Watched offers
  • Purchases by category
Product report Lists all product sold between a dates range.

Campaigns Module

Offer - Email Send a e-mail based on an offer the customer has watched.
Wish - Email Send an email based on an product a customer has wished.
Customers - Emailing Send an email to the customers of the store with a promotion or product to be purchased.

screenshots

Want a Demo / Questions ? Contact Us

Plans

Basic Plan
  • Online Store
  • Shopping Cart + Sale Chat
  • Business Hours Support
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Best Deal
Standard
  • Basic Plan +
  • Analytics Module
  • Campaigns Module
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Advanced
  • Standard +
  • Look and Feel Customization
  • Advanced Analytics
  • 24x7 Support
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Coorporate Groups
  • Advanced +
  • Manage Multiple Marketplaces
  • Machine Learning + Chatbot
  • Dedicated account manager
  • 80Hs monthly for upgrades
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The final pricing is determined by your business and our undestanding of it. For us, it is important to undestand your situation. Because we do not offer a product only but:

  • * Software Product
  • * Consulting
  • * Support
The pricing is set according to your case. Not all businesses must considered the same. We look for a long term relationship when both parts grow.

- For "Coorporate Groups" special disccounts based on the number of marketplaces or stores.

Contact Us

Want a demo / quotation
Skype
TechForMalls
Whatsapp
+54 9 11 30071339
Email

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